Knowing Me, Knowing You: The Art of Managing Up in Medicine

Sunday, April 30, 2023

11:00 AM – 12:30 PM ET

Location: Convention Center: 140 B

CE: Live CME: 1.50

Leader(s)

Rebecca Ivancie, MD (she/her/hers)

Clinical Assistant Professor
Stanford University School of Medicine
San Francisco, California, United States

Co-Leader(s)

Christine Irvin, MD (she/her/hers)

Assistant Professor of Pediatrics
Penn State Hershey Children’s Hospital, United States
Aimee Sznewajs, MD (she/her/hers)

Medical Director, Pediatric Hospital Medicine
Hospital Medicine
Children's Minnesota
Edina, Minnesota, United States
Danni Liang, MD (she/her/hers)

Pediatric Hospital Medicine Fellow
Stanford University School of Medicine
Palo Alto, California, United States
Francisco Alvarez, MD, FAAP

Clinical Professor of Pediatrics
Pediatric Hospital Medicine
Stanford School of Medicine
Palo Alto, California, United States
Nivedita Srinivas, MD (she/her/hers)

Clinical Associate Professor, Pediatric Hospital Medicine
Stanford University, School of Medicine
Palo Alto, California, United States

Disclosure(s):

Rebecca Ivancie, MD: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Christine Irvin, MD: No financial relationships to disclose

Aimee Sznewajs, MD: No financial relationships to disclose

Danni Liang, MD: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Francisco Alvarez, MD, FAAP: No financial relationships to disclose

Nivedita Srinivas, MD: No financial relationships to disclose

Workshop

Description: Throughout training we supervise teams of clinicians, but rarely consider “managing up,” to intentionally cultivate our relationship with our supervisors. “Managing up” is a leadership skill used to enhance one’s career by creating alignment with one’s supervisor and organization. From the senior resident working with a fellow to a Division Chief working with the C-suite, managing up is a skill that can help improve patient care, advance careers, and ensure mutual benefit and productivity.

In this interactive workshop, we will define managing up and why it is essential for success. Attendees will engage in a group discussion after watching vignettes highlighting strategies for managing up. We will introduce the “ROW” Framework (self-Reflection, Observe your supervisor, Work toward alignment). Participants will begin a personal action plan using a self-assessment matrix: reflect on one’s own strengths, weaknesses, communication style, and goals. Participants will then work in pairs on roleplay scenarios, observing a supervisor’s strengths, weaknesses, goals, and plan on how to manage up by ensuring alignment. Participants will also reflect on scenarios highlighting differences in managing up for those in minority groups who may be faced with challenges through implicit biases, and work to identify solutions to generate balance in the supervisor/supervisee role.

At the end of this workshop, participants will leave with the knowledge of how to manage up for individuals of all backgrounds, reflect on their personal styles of communication and create an action plan for how they intend to reflect, observe and develop mutually beneficial professional alignment.

Learning Objectives:

Define the leadership tool “Managing up.”
Apply the “ROW” framework” (self-Reflection, Observe your supervisor, Work toward alignment) to various supervisee/supervisor scenarios using the self-assessment and manager assessment toolkit handouts
Create a personal action plan to “manage up” to use with a supervisor (ex. fellow, attendings, division director), taking into account management style differences, backgrounds and personal identities, goals, strengths/weaknesses and information sharing.